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RoasterCup FAQ Center logo

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Deliveries

Which countries does RoasterCup deliver to?

We deliver to the following countries: Luxembourg, France, Belgium, Netherlands and Germany. Our strategy is to gradually expand the countries/cities where our roasters operate.

What are the shipping costs and delivery times?

Delivery is free for orders of €39.00 or more. For orders under €39.00, shipping costs vary according to your delivery address Vs the roaster's location and it will be visible during order confirmation. Delivery times are between 1 and 4 working days

Can I have my order gift-wrapped?

Unfortunately, we do not currently offer gift wrapping.

How can I have my order delivered to a collection point?

During the order process, after entering your delivery address, click on the following box to choose a pick-up location according to the address you have previously entered.

My order has not been delivered!

We will automatically inform you by e-mail if there are any difficulties with the delivery of your shipment. If you do not receive any communication from us, or if your order is marked as delivered but has not been received, please contact us as soon

My shipment is incomplete or damaged

If your delivery is incomplete or damaged, please contact us.