We offer you many different and convenient payment methods, free of charge:

We offer you many different and convenient payment methods, free of charge:<ul><li style="font-size: 16px;">Credit card: Visa, MasterCard, American Express</li><li style="font-size: 16px;">PayPal</li><li style="font-size: 16px;">Apple Pay</li></ul>

What payment options do you offer?

RoasterCup uses Stripe, a secure web payment infrastructure. Your bank details are collected by our payment service provider STRIPE, which uses an encryption algorithm (PCI level 1 certification) offering the highest level of security.

RoasterCup uses Stripe, a secure web payment infrastructure.Your bank details are collected by our payment service provider STRIPE, which uses an encryption algorithm (PCI level 1 certification) offering the highest level of security.

What payment security does roastercup offer?

Your order invoice is available in your customer account. If you do not have a customer account, your order invoice is sent by email. Roastercup does not currently offer an invoicing service for professionals.

Your order invoice is available in your customer account. If you do not have a customer account, your order invoice is sent by email.Roastercup does not currently offer an invoicing service for professionals.

Billing

RoasterCup FAQ Center

Payment

How long can I keep my coffee?

What does the promise of fresh coffee means?

What does exclusive coffee on RoasterCup means and is it more expensive?

I can't find the product I want on RoasterCup

When will a product be available again?

Customers reviews

How Long Do Freshly Roasted Coffee Beans Retain Their Freshness?

Why is single origin coffee better ?

Products

Can I order a product that's out of stock?

How do I define a different delivery address?

Is it possible to order by phone?

I have not yet received an order confirmation from RoasterCup

Where can I find my order number and track its status?

Can I change my order content after payment?

Can I change my delivery address after my order confirmation?

Can I still cancel my order after it has been confirmed?

Orders

How do I create a customer account?

What can I do if I've forgotten my login details?

How can I change my e-mail address?

How can I delete my account?

Customer account

Complaints

Return & Refund Policy

Which countries does RoasterCup deliver to?

What are the shipping costs and delivery times?

Can I have my order gift-wrapped?

How can I have my order delivered to a collection point?

My order has not been delivered!

My shipment is incomplete or damaged

Deliveries

Subscription cancellation and edit rules

Subscription

Vouchers, gift cards and promotional codes

I forgot to use my voucher, promotional code or gift card!

Gift cards and discount codes

Referral

Referral & loyalty points